The Sub-Zero refrigerator fault code EC 38 can mean you have an issue with the compressor. This is a common problem that can have several causes. There are two E 38 Sub-Zero freezer codes—flashing or steady and not flashing.
Both imply a problem with the compressor because of excessive run times or a fault with the evaporator thermistor.
First, check to ensure the power cord is plugged into the outlet correctly and there isn’t a power surge. If the error code continues, there may be an issue with the compressor itself, which will require professional assistance to fix.
An expert has the tools and knowledge needed to troubleshoot your refrigerator safely without risking your warranty.
Sub-Zero Refrigerator Error Codes: EC 38
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