Privacy Policy

Effective Date: January 1, 2024

This Privacy Policy describes how Local Technician Alliance Corp. (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit our website and use our appliance repair services in New York.

1. Information We Collect

We collect information that you voluntarily provide to us when you request a service or contact us. This includes:

  • Contact Information: Name, phone number, email address, and physical service address.

  • Service Details: Information about your appliance brand, model, and the issues you are experiencing.

  • Payment Information: If applicable, we process payments securely through third-party processors. We do not store your full credit card details on our servers.

2. Automatic Data Collection (Cookies & Analytics)

When you visit our website, we may automatically collect certain information about your device and usage:

  • Cookies: We use cookies and similar tracking technologies to enhance your experience and analyze website traffic.

  • Third-Party Analytics: We use Google Analytics and Google Tag Manager to understand how users interact with our site. These services may collect data such as your IP address, browser type, and pages visited. You can opt out of Google Analytics via your browser settings.

3. How We Use Your Information

We use your information solely to:

  • Respond to your inquiries and schedule repair appointments.

  • Provide on-site appliance repair services.

  • Improve our website functionality and customer service.

  • Comply with legal obligations in the State of New York.

4. Data Sharing and Disclosure

LTA does not sell, rent, or trade your personal information to third parties for marketing purposes. We only share data with:

  • Service Providers: Third parties who help us operate our website or process payments (under strict confidentiality).

  • Legal Requirements: If required by law, we may disclose information to comply with a subpoena or similar legal process.

5. Data Security (NY SHIELD Act Compliance)

We implement administrative, technical, and physical safeguards designed to protect the personal information we collect. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Request access to the personal information we hold about you.

  • Request that we correct or delete your personal information.

  • To exercise these rights, please contact us at the information provided below.

7. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • LTA

  • Email: proservice@sub-zero-wolf.support

  • Phone: (888) 719-5696

  • Address: 2053 Frederick
    Douglass Blvd., Apt. LLB,
    NY, NY, 10026